Refund policy
7-Day Easy Returns — No Questions Asked on Damaged/Wrong Items
At Yavya Vistara, your satisfaction matters. If something isn't right, we'll make it right.
Return Window: You can request a return or replacement within 7 days of delivery.
Eligible for Return/Replacement:
- Item arrived damaged or defective
- You received the wrong product
- Item is significantly different from what was shown on the product page
Not Eligible for Return:
- Change of mind after 7 days
- Item used, washed, or damaged by the customer after delivery
- Missing original packaging (for electronics/gadgets)
How to Request a Return:
- WhatsApp us at +91 91733 31533 or email yavyavistara@gmail.com within 7 days of delivery, with your Order ID and a photo/video of the issue.
- Our team will verify and approve the return within 24–48 hours.
- Once approved, we'll arrange a reverse pickup (where serviceable) or guide you to ship it back.
- Refund or replacement is processed within 5–7 business days of us receiving the returned item.
Refund Method:
- Prepaid orders: refunded to the original payment method via Razorpay
- COD orders: refunded via UPI/bank transfer (you'll be asked to share details)
Damaged or Wrong Item Received? Don't worry — email/WhatsApp us a photo within 48 hours of delivery and we'll send a free replacement or full refund. No need to return the damaged item in most cases.
For any questions, reach us at yavyavistara@gmail.com or +91 91733 31533 (WhatsApp).